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Website chatbots
Greet visitors, answer FAQs, qualify leads and guide users to the right page or action.
Service
AI Chatbot Development
Transform your customer experience with intelligent chatbots that provide instant, personalised support around the clock, on your website, WhatsApp and the messaging platforms your customers already use.
- What it is
- An AI chatbot is a conversational interface trained on your content and connected to your systems, answering customer questions and completing actions such as booking, qualification and order lookup.
- Starting price
- From £2,000 for a scoped chatbot covering one channel and one core job.
- Typical timeline
- Live in 2 to 4 weeks from discovery, including content grounding and integration testing.
- Channels
- Website, WhatsApp, Facebook Messenger, Instagram, Microsoft Teams and Slack.
What we build
What are AI chatbots?
AI chatbots are conversational agents that use natural language processing to understand users, answer questions, and complete tasks. We build them around your actual workflows, then deploy on your site, WhatsApp and messaging apps, with the guardrails and testing to run in production.
From £2,000Typical starting point
2-4 weeksTo go live
Web · WhatsApp+ messaging platforms
Key benefits
24/7 customer support
Never miss an inquiry, day or night, across every channel your customers use.
Instant responses
Cut wait times to zero for routine questions and lift satisfaction scores.
Real cost savings
Automate repetitive queries and free your team for high-value work.
Personalised interactions
Tailor conversations to each user with your own data and context.
Lead generation
Capture and qualify leads automatically, then route them to your team.
Secure by default
GDPR-compliant, with encryption and access controls treated as first-order.
Popular use cases
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Social & messaging bots
Engage customers on WhatsApp, Facebook and Instagram where the conversation already happens.
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Internal helpdesks
Support employees with instant answers on HR, IT and policy, drawn from your own documents.
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Appointment scheduling
Book meetings, check availability and send reminders automatically, no human handoff required.
Chatbots
AI chatbots, answered.
The questions we get asked most before a first chatbot build.
Book a discovery callWhat is an AI chatbot?
An AI chatbot is a conversational interface that understands natural language rather than matching keywords. It is grounded in your own content and connected to your systems, so it answers accurately and can complete actions such as booking an appointment or checking an order.
How much does an AI chatbot cost?
AI Leap chatbots start at £2,000 for a scoped build covering one channel and one core job, such as support deflection or lead qualification. Price rises with the number of systems it must integrate with and the channels it runs on.
How long does it take to build an AI chatbot?
Typically 2 to 4 weeks from discovery to live. That covers grounding the chatbot in your content, connecting the systems it needs, testing answer accuracy against a reference set of real customer questions, and setting escalation rules to a human.
What happens when the chatbot does not know the answer?
It says so and hands over. AI Leap chatbots are configured to escalate to a human with the full conversation attached rather than guess. Unanswered questions are logged and reviewed, so the knowledge base improves from real gaps, not assumptions.
Which channels can the chatbot run on?
Website, WhatsApp, Facebook Messenger, Instagram, Microsoft Teams and Slack. One chatbot serves all of them from a single knowledge base, so an answer updated once is correct on every channel.
Ready to put a chatbot to work?
A free 30-minute discovery call. We will look at your workflows and tell you, honestly, where a chatbot pays for itself and where it does not.